Terms of Service

1. Acceptance of Terms

By downloading, installing, accessing, or using the Prum POS mobile application and related software services ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you must discontinue using the application immediately.

2. Description of Service

Prum POS is a Point of Sale (POS) and inventory management solution provided for small businesses, retail stores, cafes, and marts. The Service includes offline transaction processing, product inventory control, receipt printing, customer profile management, role-based member security, and cloud synchronization.

3. Account Registration & Security

• You must maintain the security of your device and authentication tokens.
• Business owners are responsible for assigning appropriate staff roles (Owner, Manager, Cashier) and controlling access permissions within their business profile.
• You are responsible for all activity conducted under your account credentials.

4. Offline Architecture & Data Synchronization

Prum POS stores operational business data locally on your device to support offline processing during internet outages. You acknowledge that local data synchronization occurs when an internet connection is established, and you agree to maintain periodic cloud connectivity to ensure data backup integrity.

5. Subscription Plans & Payments

Certain advanced features require an active subscription tier (e.g., Starter, Pro, Enterprise). Subscriptions auto-renew through App Store / Google Play billing mechanisms unless canceled at least 24 hours before the renewal period. Refunds and billing inquiries are subject to standard App Store / Google Play policies.

6. Acceptable Use Policy

You agree to use Prum POS exclusively for lawful business activities. You may not attempt to reverse engineer, decompile, modify, or interfere with the proper functioning of the software or cloud synchronization APIs.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Prum POS and its developers shall not be liable for indirect, incidental, or consequential damages, loss of profits, data corruption, or business interruption resulting from the use or inability to use the Service.

8. Account Termination & Deletion

You may request account deletion at any time via the in-app settings. Upon initiating deletion, your account and business profiles are deactivated, and permanent data deletion occurs following the mandatory 30-day safety retention window.

9. Contact Information

If you have any questions regarding these Terms of Service, please contact our support team at support@prumpos.com.